GOVERNMENT CONTRACT OPPORTUNITY
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Notice ID: sam-opportunity-5d54e9ad9fd34dc4a4d637b6b3a6ade1
Solicitation number: N31975FIOACMFY27
Title: FOIA - Case Management
Agency: DEPT OF DEFENSE
Sub-Agency: DEPT OF THE NAVY
Office: NAVSUP FLT LOG CTR NORFOLK

TYPE & CLASSIFICATION
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Opportunity Type: Sources Sought
NAICS Code: 541519
PSC Code: DA01
Set-Aside: No Set Aside

PLACE OF PERFORMANCE
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Washington, DC, 20350

KEY DATES
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Posted: 2026-10-26
Response Deadline: 2026-11-05T15:00:00.000Z
Status: Active

DESCRIPTION
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This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the "Solution"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary objective is to transition the DON to a state-of-the-art, financially sustainable, and self-managed processing ecosystem. This Solution must fully enable the DON to execute its statutory obligations with the highest levels of timeliness, maximum disclosure, accountability, transparency, and inter-agency cooperation.

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Source: Gov Contract Finder
Canonical URL: https://govcontractfinder.com/contracts/foia-case-management-sam-opportunity-5d54e9ad9fd34dc4a4d637b6b3a6ade1
Official Source: SAM.gov
Official URL: https://sam.gov/opp/0449387aca1647a2b0cb5b1d7556a520/view