GOVERNMENT CONTRACT OPPORTUNITY
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Notice ID: S5121A26FE023
Title: Platform Automation, Implementation, Sustainment, Operations and Licensing
Agency: DEPT OF DEFENSE
Sub-Agency: DEFENSE CONTRACT MANAGEMENT AGENCY (DCMA)
Office: DEFENSE CONTRACT MANAGMENT OFFICE

TYPE & CLASSIFICATION
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Opportunity Type: Justification
NAICS Code: 513210
PSC Code: DA10
Set-Aside: Full & Open Competition

LOCATION
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State: VA
City: FORT LEE
ZIP: 23801-1809

KEY DATES
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Posted: 2026-10-14T08:40:17.000Z
Response Deadline: Not specified
Status: Active

DESCRIPTION
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The Government requires comprehensive services to sustain, operate, and expand its existing, accredited ServiceNow Impact Level 4 (IL4) and Impact Level 5 (IL5) enterprise platform. The required services and supplies are broken into three main efforts: a. Platform Sustainment and Operations: Provide continuous, uninterrupted O&M and sustainment support for the entire DCMA ServiceNow enterprise footprint. This includes the existing baseline applicationsmost notably the mission-critical Unmanned Aircraft Systems (UAS) Blue Listas well as IT Service Management (ITSM), and Strategic Portfolio Management (SPM). This effort covers platform health monitoring, security patching, version upgrades, and Tier 2/3 technical support. b. Capability Expansion and Implementation: Provide the specialized implementation and configuration services to design, develop, test, and deploy seventeen (17) new mission and business capabilities natively within the ServiceNow platform. This modernization effort will replace fragmented, manual, and legacy business processes. c. Software Licensing: Procure the necessary ServiceNow software subscription units (SUs) and licenses required to operate the new modules, acquired via the DoD ESI BPA.

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Source: Gov Contract Finder
Canonical URL: https://govcontractfinder.com/contracts/platform-automation-implementation-sustainment-operations-an-s5121a26fe023
Official Source: SAM.gov
Official URL: https://sam.gov/workspace/contract/opp/7716091b214f4c8a9aedd224690fcdba/view