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JustificationActive

Platform Automation, Implementation, Sustainment, Operations and Licensing

Description

The Government requires comprehensive services to sustain, operate, and expand its existing, accredited ServiceNow Impact Level 4 (IL4) and Impact Level 5 (IL5) enterprise platform. The required services and supplies are broken into three main efforts: a. Platform Sustainment and Operations: Provide continuous, uninterrupted O&M and sustainment support for the entire DCMA ServiceNow enterprise footprint. This includes the existing baseline applications—most notably the mission-critical Unmanned Aircraft Systems (UAS) “Blue List”—as well as IT Service Management (ITSM), and Strategic Portfolio Management (SPM). This effort covers platform health monitoring, security patching, version upgrades, and Tier 2/3 technical support. b. Capability Expansion and Implementation: Provide the specialized implementation and configuration services to design, develop, test, and deploy seventeen (17) new mission and business capabilities natively within the ServiceNow platform. This modernization effort will replace fragmented, manual, and legacy business processes. c. Software Licensing: Procure the necessary ServiceNow software subscription units (SUs) and licenses required to operate the new modules, acquired via the DoD ESI BPA.

Attachments

1 file

Contacts

Observed opportunity history

This is the history collected by Gov Contract Finder. Times show when information was captured or a version was assembled, not when SAM.gov originally changed it. Earlier revisions may be missing.

Publications are grouped by matching evidence; revision relationships are inferred.

The original SAM.gov root publication has not been verified.

History

  1. Opportunity version

    Source metadata enriched

    Platform Automation, Implementation, Sustainment, Operations and Licensing

    Solicitation: S5121A26FE023

    Publication: 7716091b214f4c8a9aedd224690fcdba

    Current publication

  2. Opportunity version

    Initial information

    Platform Automation, Implementation, Sustainment, Operations and Licensing

    Solicitation: S5121A26FE023

    Publication: 7716091b214f4c8a9aedd224690fcdba

    Current publication

    Changed fields: AAC Code, Active, AdditionalInfoLink, ArchiveDate, ArchiveType, Award$, AwardDate, AwardNumber, Awardee, BaseType, CGAC, City, ClassificationCode, CountryCode, Department/Ind.Agency, Description, FPDS Code, Industry, Link, NaicsCode, NoticeId, Office, OrganizationType, PopCity, PopCountry, PopState, PopStreetAddress, PopZip, PostedDate, PrimaryContact, ResponseDeadLine, SecondaryContact, SetASide, SetASideCode, Sol#, State, Sub-Tier, Title, Type, ZipCode, descriptionUrl, fullParentPathCode, fullParentPathName, groupingConfidence, logicalOpportunityId, naicsCodes, pointOfContact, resourceLinks, samNoticeId, samRootId, solicitationNumber, source, sourceResourceCount, sourceResourceIds

    First established information: AAC Code, CGAC, Department/Ind.Agency, Description, FPDS Code, Office, Sub-Tier

  3. Opportunity capture

    Initial information

    Platform Automation, Implementation, Sustainment, Operations and Licensing

    Solicitation: S5121A26FE023

    Publication: 7716091b214f4c8a9aedd224690fcdba

    Current publication

Official sources

Notice on SAM.govsam.gov · Official U.S. government record (opens in a new tab)Plain text

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