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Sources SoughtActive

Service Order Desk

DEPT OF DEFENSE · W6QM MICC-FT CARSON

Official notice ↗
Plain text

Contract Details

Solicitation number
PANMCC26P0000043384
Notice ID
sam-opportunity-146faa4f987b4de99c16c2cbf4ce62b5
Opportunity Type
Sources Sought
Agency
DEPT OF DEFENSE
Sub-Agency
DEPT OF THE ARMY
Office
W6QM MICC-FT CARSON
Posted Date
Friday, October 23, 2026
Response Deadline
Nov 23, 2026, 12:00 PM EST
Set-Aside
Full & Open Competition
Place of Performance
Colorado Springs, CO, USA
Status
Active
View on SAM.gov

Description

THIS IS A REQUEST FOR INFORMATION (RFI)/ SOURCES SOUGHT FOR SOLUTION BASED CAPABILITY STATEMENTS ONLY. THERE IS NO SOLICITATION AT THIS TIME. The Mission and Installation Contracting Command (MICC) - Fort Carson, CO, in coordination with the Directorate of Public Works (DPW), is seeking Solution based capability statement for an Other Transaction Authority (OTA) for Market Research purposes. The requirement is to design, integrate, test, deploy, and support a modernized, commercial Service Order Desk Platform. The core objective is to decouple the Service Order Desk from the legacy Base Operations contract, transitioning it into an independent, highly automated, data-transparent, and user-centric platform. Successful solutions must deliver 100% auditable real-time tracking of funds by facility type, establish direct digital pathways with the Army Maintenance Application (ArMA) without manual data re-entry, and prevent premature ticket closures via multi-state tracking and parallel POC notifications.. Security compliance requires deployment in a secure Department of War (DOW) Impact Level 5 (IL5) cloud environment featuring Role-Based Access Control and CAC/SSO integration . Submissions must be Solution Based Capability Statement not exceeding 10 pages and must be submitted by Monday, November 23, 2026, at 10:00 AM MT to Jessica Smith (Jessica.l.smith499.civ@army.mil), Frank Camacho (frank.m.camacho.civ@army.mil), and MAJ Ryan Lee (jong.d.lee2.mil@army.mil)

Documents and contact

Check the official notice for attachments and access requirements ↗

Contact
Jessica Smith
Email
jessica.l.smith499.civ@army.mil

Observed opportunity history

This is the history collected by Gov Contract Finder. Times show when information was captured or a version was assembled, not when SAM.gov originally changed it. Earlier revisions may be missing.

Publications are grouped by matching evidence; revision relationships are inferred.

The original SAM.gov root publication has not been verified.

History

  1. Opportunity version

    Initial information

    Service Order Desk

    Solicitation: PANMCC26P0000043384

    Publication: 809e6cab022c4fe6a9c2f6b3caf529ee

    Current publication

    Changed fields: Description

    First established information: Description

  2. Opportunity version

    New opportunity observed

    Service Order Desk

    Solicitation: PANMCC26P0000043384

    Publication: 809e6cab022c4fe6a9c2f6b3caf529ee

    Current publication

    Changed fields: AAC Code, Active, AdditionalInfoLink, ArchiveDate, ArchiveType, Award$, AwardAmount, AwardDate, AwardNumber, Awardee, BaseType, CGAC, City, ClassificationCode, CountryCode, Department/Ind.Agency, FPDS Code, Industry, Link, NaicsCode, NoticeId, Office, OrganizationType, PopCity, PopCountry, PopState, PostedDate, PrimaryContact, ResponseDeadLine, SecondaryContact, SetASide, SetASideCode, Sol#, State, Sub-Tier, Title, Type, ZipCode, awardeeCageCode, awardeeUei, descriptionUrl, fullParentPathCode, fullParentPathName, groupingConfidence, logicalOpportunityId, naicsCodes, pointOfContact, resourceLinks, samNoticeId, samRootId, solicitationNumber, source, sourceResourceCount, sourceResourceIds

  3. Opportunity capture

    Initial information

    Service Order Desk

    Solicitation: PANMCC26P0000043384

    Publication: 809e6cab022c4fe6a9c2f6b3caf529ee

    Current publication

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