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FOIA - Case Management

Description

This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the "Solution"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary objective is to transition the DON to a state-of-the-art, financially sustainable, and self-managed processing ecosystem. This Solution must fully enable the DON to execute its statutory obligations with the highest levels of timeliness, maximum disclosure, accountability, transparency, and inter-agency cooperation.

Attachments

2 files

Contacts

Observed opportunity history

This is the history collected by Gov Contract Finder. Times show when information was captured or a version was assembled, not when SAM.gov originally changed it. Earlier revisions may be missing.

Publications are grouped by matching evidence; revision relationships are inferred.

The original SAM.gov root publication has not been verified.

History
  1. Opportunity version

    Initial information

    FOIA - Case Management

    Solicitation: N31975FIOACMFY27

    Publication: 0449387aca1647a2b0cb5b1d7556a520

    Current publication

    Changed fields: Description

    First established information: Description

  2. Opportunity version

    New opportunity observed

    FOIA - Case Management

    Solicitation: N31975FIOACMFY27

    Publication: 0449387aca1647a2b0cb5b1d7556a520

    Current publication

    Changed fields: AAC Code, Active, AdditionalInfoLink, ArchiveDate, ArchiveType, Award$, AwardAmount, AwardDate, AwardNumber, Awardee, BaseType, CGAC, City, ClassificationCode, CountryCode, Department/Ind.Agency, FPDS Code, Industry, Link, NaicsCode, NoticeId, Office, OrganizationType, PopCity, PopCountry, PopState, PopZip, PostedDate, PrimaryContact, ResponseDeadLine, SecondaryContact, SetASide, SetASideCode, Sol#, State, Sub-Tier, Title, Type, ZipCode, awardeeCageCode, awardeeUei, descriptionUrl, fullParentPathCode, fullParentPathName, groupingConfidence, logicalOpportunityId, naicsCodes, pointOfContact, resourceLinks, samNoticeId, samRootId, solicitationNumber, source, sourceResourceCount, sourceResourceIds

  3. Opportunity capture

    Initial information

    FOIA - Case Management

    Solicitation: N31975FIOACMFY27

    Publication: 0449387aca1647a2b0cb5b1d7556a520

    Current publication

Official sources

Notice on SAM.govsam.gov · Official U.S. government record (opens in a new tab)Plain text