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Award NoticeAwarded

R499-VA Claims Processing & Customer Services Support

VETERANS AFFAIRS, DEPARTMENT OF · STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)

Official notice ↗
Plain text

This notice records an award. Find active opportunities

Award Information

This solicitation resulted in an award to Signature Choice III, LLC OKLAHOMA CITY 73135 for approximately $517,000,000 on September 29, 2026. Similar contracts are typically issued by VETERANS AFFAIRS, DEPARTMENT OF under 524114 (Direct Health and Medical Insurance Carriers).

Award Number
36C10G26D0030
Award Amount
$517,000,000
Award Date
September 29, 2026
Awardee
Signature Choice III, LLC OKLAHOMA CITY 73135
View full award details on USASpending.gov

Contract Details

Solicitation number
36C10G26D0030
Notice ID
36C10G26D0030
Opportunity Type
Award Notice
Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-Agency
VETERANS AFFAIRS, DEPARTMENT OF
Office
STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)
Posted Date
Thursday, October 1, 2026
Response Deadline
Not specified
NAICS Code
524114 - Direct Health and Medical Insurance Carriers
PSC Code
R499
Set-Aside
SDVOSB
Status
Awarded
View on SAM.gov

Description

VHA VCC claims processing and customer service functions are critical to ensuring uninterrupted access to healthcare services for Veterans and their families. VHA s existing resources are inadequate to manage the workload required to fulfill mission requirements. These services include verifying eligibility and authorizations, adjudicating claims for community-provided care, and issuing billing guidance to prevent improper payments and minimize reimbursement delays. These functions also support the complex IT systems that enable accurate claims processing and continuity of care. Customer service needs include the operation of customer service call centers to address billing, claims, and eligibility inquiries, including a 24/7 emergency care notification line that serves Veterans in crisis, helps VHA meet reimbursement timelines and ensures Veterans can report urgent care episodes promptly for payment authorization. Timely adjudication of medical claims for services performed by community-based providers guarantees that Veterans and family members of permanent and total service-connected disabled Veterans receive uninterrupted care.

Documents and contact

No public document links were provided with this record.

Check the official notice for attachments and access requirements ↗

Contact
Jeffrey Fithen
Email
Jeffrey.Fithen@va.gov
Phone
412-638-7219

Observed opportunity history

This is the history collected by Gov Contract Finder. Times show when information was captured or a version was assembled, not when SAM.gov originally changed it. Earlier revisions may be missing.

Publications are grouped by matching evidence; revision relationships are inferred.

The original SAM.gov root publication has not been verified.

History

  1. Opportunity version

    Initial information

    R499--VA Claims Processing & Customer Services Support

    Solicitation: 36C10G26D0030

    Publication: 7f7fc9196e874963855c3346c266872d

    Current publication

    Changed fields: AAC Code, Active, AdditionalInfoLink, ArchiveDate, ArchiveType, Award$, AwardAmount, AwardDate, AwardNumber, Awardee, BaseType, CGAC, City, ClassificationCode, CountryCode, Department/Ind.Agency, Description, FPDS Code, Industry, Link, NaicsCode, NoticeId, Office, OrganizationType, PopCity, PopCountry, PopState, PopStreetAddress, PopZip, PostedDate, PrimaryContact, ResponseDeadLine, SecondaryContact, SetASide, SetASideCode, Sol#, State, Sub-Tier, Title, Type, ZipCode, groupingConfidence, logicalOpportunityId, samNoticeId, samRootId, solicitationNumber, source

    First established information: AAC Code, Active, ArchiveDate, ArchiveType, Award$, AwardAmount, AwardDate, AwardNumber, Awardee, BaseType, CGAC, City, ClassificationCode, CountryCode, Department/Ind.Agency, Description, FPDS Code, Industry, Link, NaicsCode, Office, OrganizationType, SetASide, SetASideCode, Sol#, State, Sub-Tier, Title, Type, ZipCode, samNoticeId, solicitationNumber, source

  2. Opportunity capture

    Initial information

    R499--VA Claims Processing & Customer Services Support

    Solicitation: 36C10G26D0030

    Publication: 7f7fc9196e874963855c3346c266872d

    Current publication

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